Interpreting Online Reviews – II

Posted on May 19, 2006

10


In my previous post on online reviews I had said that most people go out and write a review of a product or service only if their experience is superbly cool or awfully bad. Since in reality such people are obviously smaller in number than the total number of consumers of a product or service, you cannot take the user ratings at their face value and calculate the overall rating. There was some interesting discussion in the comments to that post. I guess the bottom line is just that it has to be really easy for people to rate products and services. I think a system that munges the data in blogs, recognizes a review when it sees one, slices and dices different reviews of the same product or service in an interesting manner would be the one that would solve this problem. OK, enter Microformats.

Microformats allow you to attach a meaning to your HTML using specific attributes. hReview is the microformat that allows for embedding reviews in webpages and for machines to recognize a review when they encounter one. You can read about microformats at www.microformats.org.

Advertisement
Posted in: theWeb